BIG FAM PRODUCTIONS LLC – TERMS & CONDITIONS

 

IMPORTANT: PLEASE READ THIS AGREEMENT BEFORE PURCHASING, ACCEPTING, OR USING A CREDENTIAL OR ENTERING THE VENUE.

 

1. DEFINITIONS

2. ASSUMPTION OF RISK & RELEASE OF LIABILITY

3. SEARCH, SCREENING, INSPECTION, AND PROHIBITED ITEMS

4. ALLOWED ITEMS

5. CAMPING & CAMPGROUND CONDITIONS

6. CAMPING ACCESS, ARRIVAL, DEPARTURE, CAMPSITE PLACEMENT

7. VEHICLE, PARKING, RV, AND TRAILER RULES AND DISCLAIMER

8. PETS, EMOTIONAL SUPPORT ANIMALS, AND SERVICE ANIMALS

9. QUIET HOURS & CAMPGROUND ACCESS

10. WEATHER, EMERGENCIES, AND FORCE MAJEURE

11. NO REFUNDS, EXCHANGES & RESCHEDULING

12. CREDENTIAL TAMPERING & UNAUTHORIZED TRANSFER

13. CONDUCT, SAFETY & REMOVAL

14. PUBLICITY RELEASE & PHOTO/VIDEO CONSENT

15. MEDICAL CONSENT & EMERGENCY ASSISTANCE

16. PERSONAL PROPERTY DISCLAIMER

17. FACILITY RULES, AMENITIES & THIRD-PARTY SERVICES

18. AGE REQUIREMENTS, MINORS & PARENT/GUARDIAN RESPONSIBILITY

19. COMMUNICABLE DISEASE WAIVER

20. EVENT RULES & OPERATIONAL CHANGES

21. BIG FAM LIFETIME PASS – ADDITIONAL TERMS & CONDITIONS

22. EXPENSES & FEES

23. AUTHORITY, ACCURATE INFORMATION, AND NO CONFLICTS

24. REASONABLE COOPERATION & VERIFICATION

25. RELATIONSHIP OF THE PARTIES

26. ASSIGNMENT, SUCCESSORS, AND BENEFICIARIES

27. AMENDMENT & WAIVER

28. INTERPRETATION, SEVERABILITY, AND SURVIVAL

29. INDEMNIFICATION

30. GOVERNING LAW

31. DISPUTE RESOLUTION

32. NOTICES

33. ENTIRE AGREEMENT

 

 

 

These Terms & Conditions constitute an agreement ("Agreement") between Big Fam Productions LLC and the individual accepting this Agreement as described below ("Holder"), each a "Party" and collectively the "Parties," governing admission to and participation in the Event. By purchasing, accepting, receiving, wearing, activating, or using a Credential or entering the Venue after receiving conspicuous notice of this Agreement and an opportunity to review it, Holder agrees to be bound by this Agreement without signing a separate document. The Agreement applies to paid ticket holders, volunteers, staff, artists, media, guests, recipients of complimentary or gifted Credentials, and other persons granted access to the Event. For onsite admission and continued access, the most recent version of this Agreement publicly posted at https://www.bigfamfestival.com/tc at the time Holder enters the Venue governs, regardless of when Holder purchased or received a Credential, provided Holder receives conspicuous notice of that version and an opportunity to review it before entering. In consideration of admission to the Event and the mutual promises contained in this Agreement, the Parties agree as follows:

 

1. DEFINITIONS

1.1. "Credential" means any ticket, wristband, Lifetime Pass, camping pass, vehicle pass, parking pass, RV pass, staff pass, artist pass, media pass, or other physical or electronic credential issued or authorized by Big Fam Productions LLC for admission to the Event, access to the Venue or any portion thereof, or use of Event accommodations, facilities, or privileges, whether purchased, complimentary, promotional, gifted, or otherwise provided.

 

1.2. "Event" means the 2026 Big Fam Music & Arts Festival, scheduled for September 25–27, 2026, including its performances, activities, camping, parking, admission, re-entry, and departure, associated campground occupancy through September 28, 2026, and any postponement, rescheduling, or relocation of that festival.

 

1.3. "Lifetime Pass" means the non-transferable Credential that Big Fam Productions LLC issues as the "Big Fam Lifetime Pass," providing its original purchaser general admission to eligible events produced and controlled by Big Fam Productions LLC during that purchaser's lifetime, together with the annual complimentary ticket benefit described in § 21, subject to the eligibility requirements, exclusions, restrictions, and revocation provisions of that Section.

 

1.4. "Management" means Big Fam Productions LLC; each Person that directly or indirectly controls, is controlled by, or is under common control with Big Fam Productions LLC; the Venue's owners and operators; the Event's producers, promoters, security providers, medical providers, vendors, sponsors, performers, and artists; and the respective owners, members, managers, officers, directors, employees, staff, volunteers, contractors, agents, and representatives of those Persons, in each case in connection with the Event. Any authority this Agreement grants to Management to issue approvals or instructions, establish or modify rules, or make operational decisions may be exercised only by Big Fam Productions LLC or Persons acting within the scope of its authorization.

 

1.5. "Person" means an individual, partnership, limited liability company, limited partnership, limited liability partnership, trust, custodian, estate, association, corporation, nonprofit corporation, collective, cooperative, governmental entity, or any other organization, entity, or enterprise.

 

1.6. "Venue" means the portions of The Groves of Michigan in Brooklyn, Michigan, used in connection with the Event, including festival grounds, stages, audience areas, campgrounds, parking areas, entry and exit lanes, pedestrian routes, roadways, vendor areas, facilities, and restricted areas, together with any additional or replacement property that Big Fam Productions LLC designates for Event use.

 

2. ASSUMPTION OF RISK & RELEASE OF LIABILITY

2.1. Assumption of Risk. Holder acknowledges that attendance at the Event and presence at the Venue involve risks of personal injury, illness, disability, death, property loss, theft, and damage. Holder voluntarily assumes all risks arising from or related to Holder's attendance, participation, camping, parking, entry, re-entry, or departure, before, during, and after the Event, whether known or unknown, including, without limitation:

 

• Crowd conditions, crowd movement, crowd behavior, and interactions with other attendees and third parties;

• Camping hazards, campground activities, neighboring campsites, tents, canopies, and other temporary structures;

• Uneven or slippery terrain, mud, holes, debris, trees, falling branches, wildlife, insects, pests, and other natural conditions;

• Storms, lightning, extreme heat, cold, wind, rain, flooding, and other weather conditions;

• Exposure to alcohol, drugs, loud noise, amplified sound, strobe or flashing lighting, smoke, fog, lasers, theatrical effects, and approved pyrotechnics;

• Illness, including communicable diseases;

• Vehicle movement, traffic, golf carts, machinery, generators, electrical systems, and operational equipment;

• Cooking equipment, propane appliances, fuel, fire, burns, carbon monoxide, electrical equipment, and other campground equipment;

• Slips, trips, falls, collisions, and other accidents; and

• Evacuation, emergency response, first aid, medical assistance, and delays or limitations in the availability of assistance.

 

2.2. RELEASE AND LIMITATION OF LIABILITY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, HOLDER RELEASES AND DISCHARGES EACH PERSON INCLUDED WITHIN MANAGEMENT FROM ALL CLAIMS, DEMANDS, CAUSES OF ACTION, DAMAGES, LOSSES, AND LIABILITIES FOR PERSONAL INJURY, ILLNESS, DISABILITY, DEATH, PROPERTY LOSS, THEFT, OR DAMAGE ARISING OUT OF OR RELATING TO HOLDER'S ATTENDANCE AT OR PARTICIPATION IN THE EVENT OR PRESENCE AT THE VENUE, INCLUDING CLAIMS CAUSED IN WHOLE OR IN PART BY THE ORDINARY NEGLIGENCE OF ANY PERSON INCLUDED WITHIN MANAGEMENT. The release includes negligent acts or omissions concerning premises conditions, inspection, maintenance, Event operations, crowd management, security, selection or supervision of personnel or contractors, and emergency or medical response. Holder understands that this release relinquishes Holder's right to recover damages or obtain other relief for the released claims. Holder acknowledges and agrees that Management will not be liable to Holder or any Person asserting a claim through Holder under any legal or equitable theory (whether in contract, tort, strict liability, indemnity, breach of warranty, or otherwise) for any indirect, incidental, special, exemplary, punitive, or consequential losses or damages of any nature (including, without limitation, loss of revenues or profits, loss of use, loss of savings, loss of data, loss of goodwill or reputation, or the cost of procuring substitute accommodations, transportation, or entertainment) arising out of or relating to this Agreement, a Credential, the Event, or the Venue, even if an authorized representative of Management was advised, should have known, had other reason to know, or knew of the possibility of such damages. Management's total aggregate liability, if any, for all claims, causes of action, damages, losses, and judgments arising out of or relating to this Agreement, a Credential, the Event, or the Venue shall not exceed the price actually paid by Holder for the ticket or tickets used for Holder's own admission to the Event, without regard to the nature of the claim, loss, or damage incurred. If Holder obtains admission through a Lifetime Pass, the cap shall equal the price actually paid by Holder for that Lifetime Pass. The cap applies to all Persons included within Management collectively, not separately to each Person or claim, and does not create liability for any claim otherwise released or excluded under this Agreement. Holder acknowledges that these protections are essential and material provisions of this Agreement and that Management would not have agreed to enter into this Agreement without them. The release, damages exclusion, and liability cap operate independently, apply notwithstanding the failure of any remedy provided in this Agreement, and survive its termination or expiration. Nothing in this Section waives, excludes, or limits any right, remedy, duty, or liability to the extent applicable law prohibits that waiver, exclusion, or limitation.

 

3. SEARCH, SCREENING, INSPECTION, AND PROHIBITED ITEMS

As a condition of admission and continued access to the Venue, Holder consents to reasonable security screening and inspection by Management. Management may search or inspect Holder's person, bags, coolers, packages, belongings, and vehicles upon each entry or re-entry to the Venue, including the campgrounds. Management may also reasonably inspect any vehicle, campsite, structure, cooler, container, or other area or property under Holder's control when reasonably necessary for safety, security, emergency response, investigation of a prohibited item, or enforcement of this Agreement or Event rules. Holder's refusal to submit to, or withdrawal of consent to, a permitted screening or inspection may result in denial of entry, revocation of a Credential, restriction of access, or removal from the Venue without refund, except as required by applicable law. Nothing in this Agreement authorizes unlawful force or a search or inspection prohibited by applicable law. Screening and inspection do not guarantee the discovery of every prohibited item or the prevention of every safety or security incident.

 

Management may deny entry to prohibited items, require Holder to remove them from the Venue, or permit their voluntary surrender for disposal. Management may secure, confiscate, dispose of, or deliver an item to law enforcement only with its owner's express consent or as otherwise permitted by applicable law. Management does not undertake to store prohibited items or arrange for their return, except as required by applicable law or expressly agreed in writing. The restrictions in this Section apply throughout the Venue, including festival grounds, campgrounds, parking areas, and entry lanes, unless a restriction expressly states otherwise.

 

Management will make reasonable modifications to screening procedures and item restrictions for individuals with disabilities as required by applicable law, including modifications concerning lawfully possessed medication, medically necessary supplies or equipment, and mobility devices. Those items remain subject to lawful screening and safety requirements.

 

3.1. Weapons & Dangerous Items. The following weapons and dangerous items are strictly prohibited, except as expressly permitted below:

 

• Firearms, including concealed-carry firearms; no weapon is permitted regardless of permit status;

• Ammunition;

• Tasers or stun guns;

• Knives of any kind other than small eating utensils;

• Axes, hatchets, machetes, or saws;

• Pepper spray, mace, or defensive sprays;

• Clubs, bats, or blunt-force weapons;

• Martial-arts weapons;

• Explosives;

• Fireworks of any kind;

• Flares, signal flares, or emergency flares, except DOT-required emergency equipment maintained in a vehicle and used only for its intended emergency purpose; and

• Slingshots, projectiles, or launch devices.

 

3.2. Glass. Glass bottles, beverage containers, food jars, and other breakable glass containers are strictly prohibited. Personal mirrors are allowed.

 

3.3. Illegal Substances. Holder must comply with all applicable state and federal laws. The following substances and related items are strictly prohibited:

 

• Illegal drugs;

• Drug paraphernalia;

• Nitrous oxide (N2O), tanks, crackers, balloons, or similar recreational nitrous equipment;

• Illegal inhalants or gas cartridges; and

• Illegal chemicals or laboratory materials.

 

3.4. Fire, Fuel, Generators, Hazardous Materials. The following items and activities are strictly prohibited, except as expressly permitted below:

 

• Grills, including charcoal grills, except approved small propane-fueled camp stoves;

• Campfires or fire pits, except where expressly authorized by Management;

• Flying prayer lanterns;

• Tiki torches or yard torches;

• Unapproved pyrotechnics;

• Candles or other open-flame lighting;

• Kerosene heaters;

• Gas lanterns or other open-flame lighting;

• External gasoline, diesel, or other fuel-powered generators;

• Gasoline, diesel, or other fuel cans;

• Pressurized gas tanks, including helium and nitrous oxide tanks, except approved small propane containers for camp stoves;

• Toxic substances or hazardous chemicals not reasonably associated with ordinary personal use; and

• Unapproved open flames.

 

Small propane-fueled camp stoves and small propane cylinders intended for those stoves are permitted when safely used in appropriate campsite areas.

 

RVs equipped with built-in generators that operate from the RV's installed fuel system are permitted. Solar generators, pre-charged battery power stations, and similar non-fuel portable power equipment are permitted when safely used.

 

3.5. Tent Heaters. Portable electric space heaters are strictly prohibited inside tents, canopies, and other fabric camping shelters because of fire hazards. The restriction does not prohibit a properly installed heating system that is part of an RV or camper and that Holder operates according to manufacturer instructions.

 

3.6. Professional Recording Equipment, Drones, Commercial Media. Professional audio recording equipment, commercial recording equipment, drones, UAVs, aerial devices, and remote-controlled aerial equipment are prohibited without Management's advance written permission. Personal cell phones, consumer cameras, and GoPros are permitted for personal use. Photography, recording, or other media activity for commercial use is prohibited without Management's written approval.

 

3.7. Unauthorized Vending, Promotions, Merchandise. The following merchandise and commercial or promotional activities are prohibited:

 

• Unauthorized merchandise, including unapproved merchandise sales;

• Unapproved food or beverage sales;

• Solicitation, sampling, or leafleting;

• Brand activations without a contract or approval from Management;

• Street-team marketing; and

• Placing posters or signs without Management's permission.

 

3.8. Sound Equipment & Disruptive Items. The following sound equipment and potentially disruptive items are prohibited:

 

• Laser pointers;

• Air horns;

• Megaphones;

• Subwoofers or large powered speakers; as a general guideline, Management may consider a portable speaker large enough to incorporate a carrying handle too large and may deny its entry or require its removal;

• Large flags on metal or wood poles;

• Unauthorized remote-controlled devices; and

• Other items used in a manner that materially disrupts neighboring campsites, Event operations, or safety.

 

3.9. Transportation & Personal Vehicles. The following vehicles and personal transportation devices are prohibited without Management's written approval:

• Golf carts;

• ATVs or UTVs;

• Dirt bikes;

• Bicycles;

• Skateboards;

• Scooters;

• Motorized scooters;

• Hoverboards;

• Powered skateboards;

• One-wheelers and similar motorized personal transportation devices; and

• Other unauthorized personal transport devices.

 

Notwithstanding the foregoing restrictions, mobility devices used by individuals with disabilities are permitted to the extent required by applicable law.

 

3.10. Tools & Work Equipment. The following tools and equipment are prohibited without Management's written approval:

 

• Power tools;

• Saws;

• Unnecessary work equipment;

• Golf clubs; and

• Metal hammers.

 

Rubber mallets used for campsite setup are allowed.

 

3.11. Unauthorized Structures & Land Modification. The following structures, installations, and land modifications are prohibited without Management's written approval:

 

• Scaffolding;

• Viewing towers;

• Platforms or elevated decking;

• Oversized tents or structures;

• Carports;

• Permanent or semi-permanent construction;

• Pools or hot tubs;

• Trenches; and

• Other modifications to the land.

 

3.12. Additional Prohibited Items & Displays. The following additional items and displays are strictly prohibited:

 

• Kegs;

• American Indian or Native American ceremonial headdresses or imitations thereof;

• Confederate flags; and

• Signs, apparel, displays, or other materials that Management reasonably determines communicate a threat of violence or targeted harassment.

 

4. ALLOWED ITEMS

Permission to bring an item into the Venue remains subject to this Agreement, applicable law, area-specific restrictions, and authorized safety or operational directives. An item permitted within a campsite may be prohibited within stage areas, audience areas, walkways, vendor areas, or other high-density Event areas. Management may deny entry to, restrict the placement or use of, or require the relocation or removal of an otherwise permitted item when reasonably necessary because its size, condition, placement, manner of use, or surrounding circumstances create a safety, security, operational, emergency-access, or code-compliance concern. Management will apply these restrictions subject to accommodations required by applicable law. Subject to these limitations, generally permitted items include:

 

• Personal tents and canopies that fit completely within the assigned campsite;

• Coolers;

• Food and beverages in permitted non-glass containers;

• Reusable water bottles and hydration packs;

• Small propane-fueled camp stoves for campsite cooking;

• Small propane cylinders intended for approved camp stoves;

• Rubber mallets;

• Personal mirrors;

• Solar generators and pre-charged battery or power stations;

• Battery-powered lighting;

• Personal cell phones, consumer cameras, and GoPros for personal use;

• Normal camping equipment that complies with this Agreement;

• Accessibility and mobility devices; and

• Service animals as permitted by § 8.

 

5. CAMPING & CAMPGROUND CONDITIONS

The assumption of risk, release, and limitations of liability in § 2 apply to Holder's camping and use of campground facilities. Holder is responsible for securing Holder's campsite, camping equipment, and personal property. Holder must keep the campsite reasonably sanitary and free of unsafe accumulations of trash, debris, or other hazards and must follow Leave No Trace practices, including properly disposing of waste and removing Holder's belongings upon departure.

 

6. CAMPING ACCESS, ARRIVAL, DEPARTURE, CAMPSITE PLACEMENT

Holder's access to and use of the campgrounds are subject to this Agreement, the admission privileges associated with Holder's Credential, and the following requirements:

 

• Campground gates open at 10:00 AM on Friday, September 25, 2026;

• Holder must leave the campgrounds and the Venue no later than 1:00 PM on Monday, September 28, 2026, or any earlier departure time applicable to Holder's Credential;

• Re-entry is permitted, subject to the validity and scope of Holder's Credential and the screening and inspection requirements of § 3;

• Each camper must have a valid Event wristband;

• General admission tickets include access to the General Campground;

• Each vehicle entering the Venue must have the required vehicle pass;

• Camping upgrades require a separate purchase and do not include a vehicle pass unless Big Fam Productions LLC expressly states otherwise; and

• Holder may not reserve campsite space for Persons or vehicles that have not arrived. Groups wishing to camp together must arrive together. Arriving together does not guarantee adjacent campsites; placement remains subject to availability and operational needs.

 

All times stated in this Section are local to the Venue. Unless Management expressly designates otherwise, camping accommodations provide for car camping, with parking in front of or immediately associated with the assigned campsite as Management directs. Holder must keep all tents, canopies, vehicles, campers, RVs, furnishings, equipment, and other belongings entirely within the assigned campsite unless Management directs otherwise. Holder must not obstruct or encroach upon fire lanes, emergency routes, roadways, vehicle lanes, pedestrian routes, utility equipment, electrical infrastructure, access points, or other areas Management designates to remain clear.

 

Management may require Holder to move, reposition, reduce, secure, or remove any vehicle, tent, camper, RV, canopy, equipment, or other item when reasonably necessary for safety, emergency access, site-plan compliance, weather, utility access, code compliance, or Event operations. Holder must promptly comply with those directions. Failure or refusal to comply may result in Management moving or removing the item as permitted by applicable law, restricting Holder's access, revoking Holder's Credential, or removing Holder from the Venue without refund, except as required by applicable law.

 

7. VEHICLE, PARKING, RV, AND TRAILER RULES AND DISCLAIMER

Each vehicle entering the Venue must have the applicable vehicle pass, and each occupant must have a valid Credential authorizing that occupant's admission to the Event. Only 1 applicable vehicle pass is required per vehicle; a vehicle pass does not provide admission for its occupants. Standard cars, SUVs, trucks, and vans may be permitted in the General Campground. Vehicles over 22 feet in length and towed trailers of any kind are prohibited in the General Campground unless the applicable RV accommodation expressly permits their placement there or Management provides written authorization. Holder must purchase the appropriate RV accommodation or obtain Management's written authorization before bringing a vehicle over 22 feet in length or a towed trailer into the Venue. Holder must park vehicles, RVs, and trailers only in assigned or authorized locations and comply with the placement requirements of § 6. Designated campsites within The Groves Campground provide access to water, electrical service, and campground bathroom and shower facilities according to the accommodation purchased, including 30-amp or 50-amp hookups where applicable, subject to § 17. Shower access may require separate payment as disclosed for the applicable accommodation.

 

Holder assumes responsibility for securing Holder's vehicle and its contents. The assumption of risk, release, and limitations of liability in § 2 apply to vehicle entry, movement, parking, and departure, including vehicle damage, theft, property left in vehicles, accidents involving other drivers, mud, flooding, stuck vehicles, falling trees or branches, and related recovery or towing costs. Holder must operate vehicles safely, yield to pedestrians and emergency vehicles, and comply with posted signs and Management's traffic directions. The maximum speed throughout the Venue is 10 MPH unless a lower posted or directed speed applies. Management may change parking locations, traffic routes, entrances, exits, and access points or temporarily restrict vehicle movement when reasonably necessary for safety, weather, emergency response, arrival, departure, or Event operations. Road parking is prohibited. The applicable governmental authority may issue citations, and Management or the Venue operator may arrange for towing or removal of improperly parked vehicles as permitted by applicable law. The responsible vehicle owner or operator must pay resulting towing and storage charges to the extent permitted by applicable law.

 

8. PETS, EMOTIONAL SUPPORT ANIMALS, AND SERVICE ANIMALS

Animals are prohibited throughout the Venue except to the extent applicable law requires their admission. Permitted animals include dogs individually trained to perform work or tasks directly related to a person's disability, qualifying miniature horses, and qualifying service animals in training accompanying an animal raiser or trainer for training or socialization as required by Michigan law. An animal's provision of emotional support, comfort, companionship, or a sense of security alone does not qualify it for admission. Management may assess a miniature horse's type, size, weight, housebreaking, control, and compatibility with legitimate safety requirements as permitted by applicable law. An animal's permitted admission extends only to areas Holder is otherwise authorized to enter, subject to restrictions permitted by applicable law.

 

Management strongly requests advance written notice from Holder if Holder intends to bring an animal whose admission is required by applicable law, to assist with safety and emergency planning. Advance notice and prior approval are not conditions of legally required admission. When an animal's trained work or tasks are not readily apparent, Management may ask: (1) "Is the animal required because of a disability?" and (2) "What work or task has the animal been trained to perform?" Management will not require disclosure of the nature or extent of a disability, medical documentation, service-animal certification or registration, training documentation, a special identification card, or a demonstration of the animal's work or tasks. Incomplete training alone does not disqualify a service animal in training that qualifies for access under Michigan law.

 

Holder is solely responsible for the care, supervision, feeding, watering, toileting, and control of any animal Holder brings to the Venue. The animal must remain housebroken and under effective control at all times and must not be left unattended, including in a campsite, tent, vehicle, or RV. The animal must wear a harness, leash, or other tether unless applicable law permits an exception because of a disability or interference with the animal's work, tasks, training, or socialization; in that case, Holder must maintain effective control through voice commands, signals, or other effective means. Holder must prevent uncontrolled roaming, lunging, aggression, persistent disruptive barking, and other uncontrolled behavior. Holder must take the animal to appropriate outdoor relief locations, promptly collect and properly dispose of solid waste, and promptly clean or arrange cleanup of soiling elsewhere. Holder must comply with generally applicable animal licensing, vaccination, and public-health requirements. Management does not provide animal care or supervision. Holder is responsible for injury or damage caused by the animal to the extent provided by applicable law. Management may charge for animal-caused damage on the same basis it charges other attendees for damage they cause, but will not impose an animal admission fee, deposit, or surcharge prohibited by applicable law.

 

Management may require removal of an animal that is not housebroken or is out of control when its handler does not take effective action to control it. Management may also exclude or restrict an animal when an individualized assessment based on objective evidence establishes a direct threat to others' health or safety that reasonable modifications cannot eliminate, or when another lawful ground for exclusion applies. Management will base exclusion decisions on the particular animal and circumstances, rather than breed stereotypes, generalized fears, or allergies alone. Holder must promptly comply with a lawful removal direction and arrange for the animal's care outside the Venue. If Management lawfully excludes an animal, Management will offer Holder the opportunity to continue attending the Event without the animal, subject to Holder's Credential and compliance with this Agreement.

 

9. QUIET HOURS & CAMPGROUND ACCESS

Quiet hours in The Groves Campground begin at 12:00 a.m. each night. Quiet hours in designated Quiet Camping run from 11:00 p.m. through 8:00 a.m. All times are local to the Venue. During applicable quiet hours, Holder must keep music, amplified sound, conversations, and other noise at a level that does not unreasonably disturb neighboring campsites and must promptly reduce or discontinue noise as Management directs. Management may limit access to The Groves Campground and other designated or restricted camping areas to Persons with the appropriate campsite assignment or Credential. Holder must comply with applicable access restrictions and must not enter or remain in a restricted area without authorization. Quiet-hour restrictions do not prohibit reasonable Event operations, safety announcements, emergency response, or other activities Management authorizes.

 

10. WEATHER, EMERGENCIES, AND FORCE MAJEURE

The Event is rain or shine. The assumption of risk, release, and limitations of liability in § 2 apply to weather-related conditions and incidents. Rain-or-shine operation does not guarantee uninterrupted access, performances, camping, or other activities or require Management to continue operations under unsafe or unlawful conditions. Management may delay, suspend, modify, relocate, reschedule, interrupt, partially close, evacuate, or cancel all or part of the Event, restrict access to the Venue, or direct shelter-in-place procedures when Management reasonably determines that such action is necessary because of actual or reasonably anticipated weather hazards, fire, medical or public-safety emergencies, utility interruptions, governmental action, public-health conditions, security threats, or other circumstances affecting safe or lawful Event operation. Holder must immediately comply with evacuation, shelter-in-place, severe-weather, access-control, and other emergency instructions issued by Management or governmental authorities.

 

A "Force Majeure Event" means a circumstance beyond Management's reasonable control, whether foreseeable or unforeseeable, including, without limitation: (1) storms, lightning, extreme temperatures, wind, rain, snow, ice, flooding, fire, earthquakes, explosions, or other natural or human-caused disasters; (2) war, invasion, hostilities, terrorism, credible security threats, riots, or civil unrest; (3) epidemics, pandemics, quarantines, or other public-health emergencies; (4) governmental laws, orders, restrictions, closures, evacuations, embargoes, or other governmental actions; (5) national, regional, or local emergencies; (6) strikes, labor stoppages, shortages, slowdowns, or other labor disturbances; (7) failures, interruptions, or shortages affecting utilities, power, water, telecommunications, internet access, transportation, fuel, equipment, supplies, or essential personnel; (8) system outages, cyberattacks, ransomware, malware, data breaches, or other cybersecurity incidents; (9) failures or interruptions affecting ticketing, payment processing, security, medical support, or other essential third-party services; and (10) loss of access to or use of the Venue resulting from any such circumstance. To the fullest extent permitted by applicable law, Management shall not be liable for, or in default or breach of this Agreement because of, any failure, delay, interruption, or modification of performance to the extent caused by a Force Majeure Event.

 

Notwithstanding any other notice provision of this Agreement, Management may provide notices under this § 10 through the Event website, official social-media accounts, electronic messages, posted signs, onsite announcements, or other reasonable means appropriate to the circumstances. Management will use reasonable efforts to communicate material operational changes when reasonably practicable, but need not provide advance notice before taking emergency action or individual notice to each Holder except as required by applicable law. Management need not guarantee the duration of a disruption, settle a labor dispute, procure substitute facilities or services at commercially unreasonable expense, or resume operations before Management reasonably determines that doing so is safe, lawful, and reasonably practicable.

 

Management may elect to resume, modify, relocate, reschedule, or permanently cancel the affected portion of the Event without waiting for any minimum suspension or cure period. Upon cancellation because of a Force Majeure Event, Management's obligation to provide the canceled portion of the Event shall cease, subject to § 11 and applicable law. Management has no obligation to reschedule the Event or provide substitute performances, activities, or accommodations except as expressly provided in this Agreement or required by applicable law. Neither a disruption nor its duration independently gives Holder a right to terminate this Agreement or demand a refund, credit, exchange, replacement Credential, or other compensation. Any entitlement to those remedies remains subject to § 11 and applicable law.

 

11. NO REFUNDS, EXCHANGES & RESCHEDULING

All Credential purchases are final. Except as expressly provided in § 11 or required by applicable law, Credentials are non-refundable and are not eligible for cancellation, exchange, credit, or reimbursement, in whole or in part. The no-refund policy applies to Holder's inability or decision not to attend, late arrival, early departure, unused admission or accommodations, personal illness, transportation difficulties, scheduling conflicts, and denial of admission or removal resulting from Holder's violation of this Agreement. Changes to the Event's lineup, performance schedules, or programming, and actions Management takes as authorized by § 10, do not independently entitle Holder to a refund or other compensation. Each Credential:

 

• Is valid only for the admission, dates, areas, accommodations, and privileges associated with that Credential;

• Is not redeemable for cash;

• Becomes non-transferable upon application, activation, or first use, whichever occurs first, without limiting any stricter transfer restriction applicable to that Credential, including a Lifetime Pass; and

• Is not eligible for replacement if lost, stolen, destroyed, damaged, or tampered with, except as Management expressly authorizes or applicable law requires.

 

If the Event takes place on a rescheduled date within 12 months after its originally scheduled start date, a valid Credential for the affected Event will remain valid for the corresponding admission or access on the rescheduled date, subject to reasonable verification, replacement, or reissuance procedures established by Management. Management may require surrender or invalidation of the original Credential before issuing a replacement. Holder's inability or decision not to attend on the rescheduled date does not create a right to a refund, exchange, or credit except as required by applicable law. If the Event does not take place on a rescheduled date within that 12-month period, Management may, in its sole discretion, offer a comparable replacement Credential, but has no obligation to do so except as required by applicable law. Neither expiration of that period nor Management's decision not to offer a replacement creates an independent contractual right to a refund or other compensation.

 

Complimentary, promotional, and other Credentials issued without payment have no refundable purchase price and carry no right to an exchange or replacement except for the rescheduled access expressly provided above, as Management authorizes, or as applicable law requires. A recipient of a gifted Credential has no independent right to receive a refund of amounts another Person paid. If Management authorizes a refund, Management may require reasonable proof of purchase and will issue the refund to the original purchaser through the original payment method when practicable, unless applicable law requires otherwise. Management may invalidate any Credential for which it issues a refund or replacement to prevent duplicate admission or recovery. A discretionary refund, exchange, credit, or replacement in any instance does not obligate Management to provide the same accommodation in another instance.

 

Unauthorized, counterfeit, fraudulently duplicated, or fraudulently obtained Credentials are void. Management may invalidate those Credentials, deny their use, and confiscate them as permitted by applicable law. Holder assumes the risk of obtaining a Credential from an unauthorized seller, and Management has no obligation to honor, refund, exchange, or replace that Credential except as required by applicable law. Nothing in § 11 limits any refund, payment-dispute right, or other remedy that applicable law prohibits the Parties from waiving.

 

12. CREDENTIAL TAMPERING & UNAUTHORIZED TRANSFER

Holder must safeguard each Credential, present it upon Management's request, and wear or display it as required for the applicable admission or access. Holder must not alter, tamper with, counterfeit, fraudulently duplicate, share, or transfer a Credential contrary to this Agreement or the restrictions applicable to that Credential, or assist another Person in doing so. Removing or attempting to remove a non-transferable wristband for transfer, sharing, resale, or circumvention of Event access controls is prohibited. The prohibition includes sharing or duplicating a barcode, QR code, digital ticket, or other access identifier to obtain unauthorized or duplicate admission. Management may immediately invalidate any Credential that is cut, stretched, altered, tampered with, fraudulently duplicated, or transferred contrary to its restrictions and may require reasonable verification of its authenticity and authorized use before granting or continuing access. Holder must not use or attempt to use an invalidated Credential. Violations may result in the enforcement measures described in § 13. Refunds, exchanges, and replacements remain subject to § 11.

 

13. CONDUCT, SAFETY & REMOVAL

Each Credential grants a limited, revocable license to access only the dates, areas, accommodations, and privileges associated with that Credential, subject to this Agreement. Management may refuse admission or re-entry, restrict access, direct relocation, revoke a Credential, or remove Holder from the Venue when Management reasonably determines that Holder has engaged in, attempted, or assisted conduct that violates this Agreement or threatens safety, security, property, or lawful Event operations, including, without limitation:

 

• Disorderly, aggressive, threatening, or materially disruptive behavior;

• Harassment, unlawful discrimination, retaliation, abuse, stalking, assault, or threats;

• Public indecency or nonconsensual sexual conduct;

• Theft, vandalism, or damage to property;

• Illegal drug use, possession, or distribution;

• Unsafe behavior, including impairment that creates a safety risk;

• Failure to comply with this Agreement, Event rules, or lawful instructions from Management or governmental authorities;

• Conduct or conditions creating a material health, sanitation, or safety hazard;

• Unauthorized vending, performing, solicitation, or commercial activity;

• Unauthorized entry into or presence in restricted areas;

• Credential misuse or circumvention of admission, screening, or other access controls;

• Interference with security personnel, medical personnel, emergency response, or safety equipment; or

• Other material violations of applicable law.

 

Management may act without prior warning or an opportunity to cure when permitted by applicable law and may refer suspected unlawful conduct to law enforcement. Holder must promptly comply with a lawful direction to relocate or leave the Venue and must not re-enter an area from which Management has excluded Holder without Management's express authorization. Revocation or removal does not relieve Holder of obligations that survive under this Agreement. Refunds and other financial consequences remain subject to § 11. Management will exercise its authority under § 13 subject to applicable law, including required disability accommodations and restrictions on unlawful discrimination.

 

14. PUBLICITY RELEASE & PHOTO/VIDEO CONSENT

Photography, filming, audio and video recording, livestreaming, and other media capture may occur throughout the Event. Subject to any separate written agreement with Big Fam Productions LLC expressly governing the same rights, Holder grants Management and its authorized licensees a perpetual, worldwide, royalty-free, transferable, and sublicensable right to photograph, film, and record Holder and to reproduce, edit, adapt, combine with other material, display, publish, broadcast, distribute, and otherwise use Holder's image, appearance, likeness, name, and voice lawfully captured in connection with the Event for advertising, promotional, sponsorship, archival, editorial, commercial, and other lawful purposes, in any media or format now known or later developed, without further notice, approval, attribution, or compensation. To the fullest extent permitted by applicable law, the permission is irrevocable, and Holder waives any right to inspect or approve the resulting material or its authorized use. Management has no obligation to create, retain, publish, or use that material.

 

To the fullest extent permitted by applicable law, Holder releases Management and its authorized licensees from claims arising solely from the capture and uses authorized by § 14, including claims for violation of privacy or publicity rights, misappropriation of likeness, or compensation. The permission and release extend only to rights Holder may lawfully grant or release and do not authorize unlawful recording or waive rights that applicable law prohibits the Parties from waiving. The permission and release survive Holder's departure, expiration or revocation of a Credential, and termination or expiration of this Agreement. Holder's own photography, recording, and commercial media activities remain subject to § 3.

 

15. MEDICAL CONSENT & EMERGENCY ASSISTANCE

Holder authorizes Management to request or arrange reasonable first aid, emergency assistance, medical evaluation, treatment, and transportation to an appropriate medical facility when circumstances reasonably require intervention and Holder cannot provide or communicate informed consent. Qualified responders and medical providers may provide that assistance within their lawful authority and professional judgment. The authorization does not override a legally effective treatment refusal, advance directive, or other limitation that applicable law requires a provider to honor. Holder is responsible for charges lawfully assessed for Holder's medical care, ambulance transportation, hospitalization, and related services. Management does not undertake to pay those charges except as required by applicable law.

 

Onsite medical resources serve Event medical and emergency-response needs and are not a substitute for a hospital, physician, or comprehensive medical facility. Available personnel, equipment, supplies, and treatment capabilities may be limited, and weather, terrain, crowds, access restrictions, communications failures, simultaneous emergencies, and other conditions may affect response and transportation. Management does not guarantee a particular response time, treatment, medical outcome, or level or continuous availability of medical resources. Medical providers exercise their own professional judgment and may operate independently of Big Fam Productions LLC. The assumption of risk, release, and limitations of liability in § 2 apply to emergency assistance and medical response, including claims involving ordinary negligence, subject to the exceptions stated there. Nothing in § 15 limits a statutory immunity or other defense available to Management or a medical provider.

 

16. PERSONAL PROPERTY DISCLAIMER

Holder is responsible for safeguarding Holder's personal belongings throughout the Venue, including in campsites, vehicles, parking areas, lockers, and walkways. The assumption of risk, release, and limitations of liability in § 2 apply to loss, theft, damage, and other claims concerning that property. Providing access to a campsite, parking space, locker, or other area does not, by itself, constitute Management's acceptance of custody of Holder's belongings or an undertaking to insure or guard them. Management does not guarantee the recovery of lost or stolen property and may require reasonable proof of ownership before releasing an item held through lost-and-found services, subject to applicable law.